by Erin Alli | Jan 9, 2021 | Uncategorized
One big thing I have noticed over the last 9 months or so is customer service provided by companies. I know that it was a struggle to move online, or to change how you do things, but did you let your customer service suffer while you pivoted? We have learned so much...
by Erin Alli | Oct 17, 2020 | Uncategorized
Being in business for many years, I have seen a lot of people that leave money on the table just because they don’t follow up. There are different forms of following up and I am going to cover them today. When someone reaches out – If someone reaches out to you and...