How is Your Customer Service?

How is Your Customer Service?

One big thing I have noticed over the last 9 months or so is customer service provided by companies. I know that it was a struggle to move online, or to change how you do things, but did you let your customer service suffer while you pivoted? We have learned so much...
How Do You Follow Up with Your Prospects?

How Do You Follow Up with Your Prospects?

Being in business for many years, I have seen a lot of people that leave money on the table just because they don’t follow up. There are different forms of following up and I am going to cover them today. When someone reaches out – If someone reaches out to you and...